Connectivity Guru Field Tech is a technician app designed for Wi-Fi installation and service visits that helps field teams measure, visualize and validate wireless coverage across homes and sites. It lets technicians scan networks, generate visual heatmaps, place markers for rooms and hardware, and document the visit before leaving. Technicians will appreciate the ability to show customers clear site conditions, verify coverage during installs and service calls, and create a reliable record for closeout—streamlining on-site diagnostics and improving communication with customers and colleagues.
Key Features
⭐ Scan and visualize Wi‑Fi coverage on-site with real-time measurements.
⭐ Create visual Wi‑Fi heatmaps across a home or site to pinpoint coverage gaps.
⭐ Add markers for rooms, hardware placement and key service areas to map conditions.
⭐ Check coverage during installation and service visits to validate work on the spot.
⭐ Show customers site conditions and results more clearly with visual reports.
⭐ Use Connectivity Guru Field Tech to document the visit and verify the job before closeout.
Advantages
✅ Connectivity Guru Field Tech enables faster on-site diagnostics through intuitive visual mapping.
✅ Clearer customer communication using heatmaps and markers reduces confusion.
✅ Consistent visit documentation helps prevent repeat visits and supports quality control.
✅ Configured workflows and permissions align the app with your organization’s field processes.
✅ Visual validation of service work supports better handoffs between field and support teams.
Disadvantages
❎ Access is restricted to organizations that have a Connectivity Guru for Field Service deployment; individual users cannot self-register.
❎ The app requires employer provisioning and specific permissions, so technicians must contact their supervisor or program administrator if they cannot log in.
❎ Configured workflows and permissions may limit ad hoc use outside an organization’s assigned processes.
Development Team
TechSee (TechSee Augmented Vision Ltd.) develops the Connectivity Guru suite as part of its visual AI solutions for service organizations, focusing on improving customer support and field service experiences through visual mapping and guided workflows.
