About OneService-Serving Your Estate
OneService is a convenient platform that helps residents improve their neighbourhood by reporting local issues, accessing official information, receiving alerts, and engaging with community services. Use the app to report concerns such as cleanliness, pest outbreaks, tree and infrastructure maintenance, and to send feedback to your Town Council or relevant agencies including HDB, NEA, LTA, and NParks without needing to identify the responsible body.
Features
Key features include: submitting feedback to improve your neighbourhood; receiving timely notifications about local developments such as dengue alerts and air quality updates; referring residents to social service agencies via the Neighbour Help feature; participating in surveys that shape local services; finding nearby amenities; and locating and paying for parking. OneService is a smart-city initiative developed by the City Services Office in partnership with 17 Town Councils and 10 government agencies.
