Smart Tutor

1.0
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4.3/5 Votes: 71
Updated
Jun 11, 2025 Size
15.17M Category
Tools Version
1.0 Requirements
Android Package ID
com.rsupport.rs.activity.rsupport.aas2 Developer
Samsung Electronics Co., Ltd.
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DESCRIPTION

Introducing "Smart Tutor," the ultimate solution for Android device issues. This innovative app offers remote diagnosis and practical advice to enhance performance and resolve any technical problems. From menu inquiries to software upgrades, Smart Tutor can handle it all. Simply download the app, contact the Samsung Contact center, enter the connection code, and let the tech experts take care of the rest. With features like screen sharing and application lock, Smart Tutor ensures a safe and convenient support experience. Compatible with Android OS 6 and above, this app is a must-have for all Android users.

Features of Smart Tutor:

> Remote Diagnostics

Smart Tutor allows users to request remote diagnoses for a variety of issues related to their Android smartphones and tablets. Whether it's a display adjustment, software upgrade question, or a diagnostic check on device status, the tech expert can help.

> Safe & Secure

One of the key features of Smart Tutor is its safety measures. Users can rest assured that their personal data is protected, as the tech expert cannot access sensitive applications containing private information.

> Convenient Connectivity

With Smart Tutor, users can easily connect with a tech expert through a phone call and a 6-digit connection code. This ensures a quick and seamless experience for seeking assistance.

Playing Tips

> Make sure to have the Smart Tutor app downloaded and installed on your Android device before reaching out to the Samsung Contact Center for assistance.

> Always agree to the "Terms and Conditions" before proceeding with the phone call to the Contact Center to ensure a smooth connection process.

> Keep the 6-digit connection code handy to provide to the tech expert when prompted, allowing for a quick and efficient diagnosis of your device.

Conclusion

Smart Tutor offers a safe, convenient, and reliable way to seek assistance for your Android device. With features such as remote diagnostics, secure connectivity, and easy access to tech experts, users can enhance the performance of their smartphones and tablets with peace of mind. Download Smart Tutor today for quick and effective support whenever you need it.

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Comment

  • A Samsung agent logged into my phone, fixed my issue, and logged out. Boom! I did have to click yes or no in order to give permission to enter an app or settings every single time she opened anything on my phone. Even if she had already opened my contacts 5 seconds ago, I still had to give her permission to look again.
    Jun 15, 2025 17:52:04
  • I contacted Samsung concerning my Flip 3 phone . A few months ago about getting static shocks when touching my phone. I was told I had to send it in to Samsung for repair with a label they would send me. I sent my phone In got it back 2 weeks later. I noticed sometime later it was the same thing. I called again and was told I would have to send it back again for repair. This time they would charge me $244.00 even though they didn't fix it the first time. I don't think this was fair. I
    Jun 15, 2025 07:05:30
  • my files disappeared from secure folder on my new Note 9. Samsung use this app backup my files to their sever, never my preference, i backup files to computer. I was given impression they need my data for investigation, so I proceed. Found out it was a pure bckup fro after my files lost. obviously this is not a solution and now my data is in server. issue not resolved and no one from Samsung can explain why this happened and how to prevent it. Very disappointed and frustrated
    Jun 15, 2025 04:46:14
  • This app is honestly amazing and is part of the reason why ill never switch back to iPhone. Samsung really cares about their customers and they do an amazing job at making it easy to get help. Without this app my issue would have never been solved my Samsung Care assistant did things I never would have thought to do and is what led toy issue being resolved. Thank you so much to Samsung and all the Samsung Care Pros you do amazing work!!
    Jun 15, 2025 01:10:54
  • Usually, the Smart tutor works out for me well, but installing the Yahoo email app is not the correct app for an email. The Samsung email app works much better. I am able to have primary and backup email addresses in the same app. Yahoo mobile app keeps asking me SMS text codes that don't work as they don't allow me to reset the password.
    Jun 14, 2025 11:45:21
  • Samsung support had no idea what he was doin. Irreparable damage! I had an issue with my phone app; and he deleted my bosses number, erased my browsing history so I lost contact in the chat I was using with him, and would not let me get back to this app to ask what he was doing. He disconnected me after repeatedly trying to get into settings that had nothing to do with the problem. Awful service, did not solve nything, made things worse! Rethinking buying anything from this company, do NOT use.
    Jun 13, 2025 18:42:29