Introducing the OPS Merchant App - your ultimate tool for seamless services and support. Say goodbye to long waiting times and hello to instant assistance with just a few taps. With this app, you can create service tickets that are quickly sent to our dedicated support teams for immediate action. Stay in the loop with real-time updates on ticket status and receive prompt responses to your support requests, no matter where you are. Plus, conveniently access vital sales data such as daily, weekly, and monthly sales volume, and statements, and even monitor Chargeback/Retrieval cases. What's more, you can effortlessly accept credit card payments with this all-in-one app. Experience unparalleled convenience today with the OPS Merchant App.
Features of OPS Merchant App:
- Convenient and Immediate Support: it provides you with the easiest and fastest way to access services and support. No longer do you have to wait on hold or send emails, as tickets are created and immediately sent to our support teams for a quick response. This means you can get the assistance you need promptly, allowing you to focus on running your business.
- Stay Informed with Notifications: You can stay informed about the status of your support requests. Receive real-time updates to know when your ticket has been assigned when a response has been received, or if any further action is required from your end. This ensures transparency and keeps you updated throughout the entire support process.
- Sales Insights at Your Fingertips: Gain valuable insights into your business. Seamlessly access and view your daily, weekly, and monthly sales volume, allowing you to track your progress and make informed decisions. Additionally, you can easily access your monthly statements, giving you a comprehensive overview of your finances.
- Manage Chargeback and Retrieval Cases: Dealing with chargeback and retrieval cases can be a tedious process. However, you can efficiently handle these cases with ease. Simply view and manage all your chargeback and retrieval cases in one place, saving you time and ensuring that these issues are effectively addressed.
Tips for users:
- How do I create a new service ticket?
To create a new service ticket, simply open the App and navigate to the ticket section. From there, you can fill out the necessary details and submit your ticket. Our support team will then receive it and provide a prompt response.
- Can I view my previous tickets?
Yes, the App allows you to access all the tickets you have submitted. This includes both closed and open tickets, providing you with a comprehensive overview of your support history.
- Can I accept credit card payments through the app?
Yes, the App enables you to accept credit card payments. This feature provides you with a convenient way to process transactions, making it easier for your customers to pay.
Conclusion:
The OPS Merchant App offers a range of attractive features and benefits that make it an essential tool for any business owner. From convenient and immediate support to real-time status updates, this app ensures that you can easily access services and assistance wherever you are. Furthermore, the app provides valuable insights into your sales performance and allows you to manage chargeback and retrieval cases effectively. With its user-friendly interface and comprehensive features, the OPS Merchant App is a must-have for any business looking to streamline operations and enhance customer satisfaction.
